Halo Candles offers Free Shipping for orders over $50.00 and a $12 flat rate for all other orders.
We use Australia Post to deliver Australia-wide and suggest to allow approximately 5-7 working days to receive you order.
We deliver to residential, PO Box addresses and businesses in Australia and recommend that you provide and address where you will be available to receive the order, as we will require a signature.
In the event that you are not available at the time of delivery, a notification card will be left for collection at your local post office.
Halo Candles are committed to supplying only the highest quality candles. If, however you are not entirely satisfied with your purchase you may return it for a full refund or replacement within 14 days.
Products must be returned in their original condition and packaging together with proof of purchase and an explanation for returning the item.
All returns must be sent via a trackable method. Halo Candles are not responsible for packages lost in transit if a tracking number is not provided for returns.
Return shipping is the customer’s responsibility.
To return items, please contact firstname.lastname@example.org and we will assist you with your return.